FAQ

What is the difference between your MR8-200R and MR8-200RW models?

The appearance of RW is different, and the material of cam is different. The PLC model is the latest. All other functions are the same. You can read Why Choose Packaging Machine of ECHO Machinery to learn more about the advantages of cam.
200R is the earliest product of our company. And many competitive company copy our machine. Some customers think that our price is different from other suppliers, but they don’t understand why, so we also produced a RW modek to compare with other suppliers, make a difference. Only Echo have the RW model machine on the market.

How to choose the most suitable packing machine?

Packing machine means the machine can finish total or parts products and commodity packing process,including mainly automatic filling, bag forming, sealing and coding and so on. the related following process including cleaning, stack, disassemble and so on. besides, packing also including Metering and stamp at packing products. Using this packing machine can improve production rate, Alleviate labour intensity to meet large scale production and sanitary demand. —— So How to choose the most suitable packing machine?

  • We should confirm what products we will do packing.
  • High cost performance is the first Principle.
  • Try to choose the long history packing brand factory with high quality guarantee.
  • If you have plan to visit factory, try to pay more attention to whole machine, especially machine detail, machine quality always depends on detail, better do machine test with real sample products.
  • About after-sales service, it should be good reputation with timely, especially to food production enterprise. you need to choose a superior after-sales service machine factory.
  • Do some research about packing machine what other factory under using, may can be a good suggestion.
  • Try to choose the machine with simple Operation and maintenance,Accessories complete and full automatic dosing system with continuous, which can improve packing rate and decrease Labor cost for the long-term development of enterprises.

How about after-sales service?

24 hours online service, 2-5 workdays arrange air ticket for customer factor after-sales service (if necessary, customers pay the fee).

For more details, please see our Warranty Service.

If I am going to place the order, is it necessary for me to provide you with the pouch I want to use and the samples of product I want to pack?

Yes, we need to test our machine before we sell it, using the pouch and product provided by the customer. We will adjust the machine to match the size of pouch, and tackle the issues occurred during the test as possible as we can.

what is ECHO’s advantage compare with other supplier?

  • Packing technical mature, Stable performance, common parts branding, easily for local market purchasing.
  • Professional engineer 24 hours after sales service.
  • Constantly testing setting and process equipment so that it can be processed immediately when sending to customers factory.
  • ECHO has its own technical group according to market changeable Continuously technical developments and improvements, no matter appearance and internal running condition stable, at the top of Chinese market.
  • Standing position on customers to Communicate with engineer, under the condition of factory enlarge, there always a group pay attention to market customers, provide good customers experience.
  • ECHO provide professional packing solution, material and technical, value creating partners. ECHO has its own technical group according to market changeable Continuously technical developments and improvements, no matter appearance and internal running condition stable, at the top of Chinese market.
  • According to customers requirements, provide the most suitable and Economics packing solution, according to customers bag, products different customization, improvements to meet customers demand.

Your machine can keep working 24 hours?

Keep working 24 hours is ok, but will decrease machine using life, we suggest 8 hours/day.

How to do maintenance?

Before machine running, should check Air Supply and Power Supply. Adding lubricant everyday.
Adding part: One Direction, Bearing oil storage tank, Pneumatic vibrator.
Cleaning vacuum filter everyday.
Bag holding screw lock one time per week.
Machine transmission part add grease lubrication per half month.

If my bag is pre-made/ready bag,which packing machine i can choose?

You can choose our Premade Pouch Packaging Machine, named pre-made filling and sealing packing machine. Machine working principle is Bag-given (machine clamp take bags from bag stores) – bag open – filling – sealing – finished products.

what is the advantage of bag given packing machine compare with vertical packing machine?

  • Bag given packing machine use for different pre-made bag/ready bag, especially made by professional bag forming machine, higher quality than vertical packing machine directly do bag forming.
  • Bag given packing machine can pack stand up zipper bag, spout bag that vertical cant pack.
  • Bag given packing machine equip high quality pre-made bags with superior appearance, can be placed on the supermarket higher side, packing more excellent.
  • In bag given packing machine packing process, no bag open, no filling and sealing, wrong bag open, increase the bag using rate. vertical packing machine will cause waste.

If you hesitate between Premade Pouch Packing Machine and Form Fill Seal Machine, you can read Premade Pouch Packing Machine VS Form Fill Seal Machine, Which one should you choose?

What information should be provided to factor when customer choose

  • products type, solid products specific sizes
  • Bag sizes and type with pictures
  • Packing weight
  • Packing speed, capacity
  • Special requirements, such as filling Nitrogen, exhausting, zipper close, date printing
  • Power supply voltage, Frequency
  • Factory workshop, Height limited.
  • Powder —— caking condition, damp, solid mix
  • Liquid —— liquid temperature, paste or liquid, liquid volume, if need filing by twice

What is production process and delivery time condition of bag given packing machine?

Delivery time: 35 – 60 days
According to products confirm production lists, according to production lists choose machine type → drawing → spares parts → matching → machining → purchasing → assembling → testing → debugging → testing → machine product filling testing → cleaning → packaging → delivery

How can customers Track their machines?

From assembling to debugging to delivery, we will send related pictures and video for customers track in regular (production track lists).
Through salesman, customers and engineer do some developments of special requirements.

We buy your machine and we would like to do setting by myself, if you can provide a set of setting instruction, such as wiring problem?

Yes,we have a set of detailed Instruction manual, it shows how to wiring and the function of each wire, and how to adjust parameter, if it cant helps a lot, you can contact us in time, meanwhile, we can provide operate video.

Your packing machine equip detailed Instruction manual?

Yes, equip with machine when delivery.

What is reason of your packing machine with high price?

High quality material, rigorous selecting, rigorous checking, guarantee all machine, Assembly parts, spare parts, electrical equipment with high quality and stable.
Well-known and newest spare parts, long service life, save after period machine maintenance.
ISO9001 Certification, Strict management proces, discount with large order.

You can read Why Choose Packaging Machine of ECHO Machinery to learn more about the reason of our packing machine with high price.

What exhibitions will ECHO attend every year?

We will plan to attend many exhibitions every year according to demand, such as Canton Fair, Shanghai Propack, Indonesia Propack, Thailand Propack, Germany INTERPACK, America IPACK and so on.

Welcome to our NEWS page to learn about our latest exhibition information.

I want to buy a set solid packing line, what the sizes and my working room is a little bit small.

Our whole set packing line standard sizes is 4200*3100*3500mm, high at least 3200mm, length and width can be shorten.

Generally speaking, the packing speed of liquid product is much slower than that of the powdered or granular product, isn’t it?

Yes, packing liquid product has the procedure of bottling, and conveying and discharging the bottles will take a lot of time. E.g. take our machine for example, the packing speed of 200ml liquid product ranges from 30-45per/min. The packing speed of more than 200ml liquid production ranges 15 to 30 per/min.